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[ 01 — THE AUDIT ]

TheRead.

Before we touch anything, we read it. A two-week brand and marketing audit of how your business is seen, priced and chosen, ending in a plan for what to fix first.

1DOCUMENT
2WEEKS
3SESSIONS
6EXAMINATIONS
REQUEST THE READ
[ TWO VERSIONS ]

Every business exists twice. The one you run, and the one they see.

[ WHAT YOU BELIEVE ]

We are the premium choice in town.

Our clients always come back.

We answer every message.

Our work speaks for itself.

[ WHAT A STRANGER SEES ]

Your prices are nowhere to be found.

Your last review is from March.

I waited four hours for a reply.

I could not find one recent photo of it.

DRAG

A typical first read. Every business has its own version. The Read finds yours.

[ WHAT WE EXAMINE ]

Six things decide whether a client chooses you.

01
Positioning

What you claim to be, against what a stranger believes about you in ten seconds.

02
Price

Whether your prices tell the story you want, and what they leave on the table.

03
Clientele

Who actually buys from you, who you think buys, and who you should be chasing.

04
Systems

How an enquiry becomes a booking, and exactly where it leaks.

05
Presence

Your search results, profiles, content and reviews, read the way a client reads them.

06
Experience

The full journey from first message to follow-up, and how it feels on the other side.

We also enquire as a stranger would, by message and by phone, and time every reply. Most owners have never seen their business from the outside.

[ THE MYSTERY ENQUIRY ]

We enquire as a stranger. Then we start the clock.

Every Read includes a real enquiry, sent the way your clients send them: a message, a call, a form. We time the reply, read the tone and follow it to the end. It is usually the most uncomfortable page of the document, and the most valuable.

21:04 · SENT

Hi, do you have availability this Saturday for two people?

WAITING FOR A REPLY00:00:00
01:16 · RECEIVED

Hi, yes. What time?

Four hours and twelve minutes. By then, most clients have already booked somewhere else.

[ AN ILLUSTRATION ]
[ HOW IT RUNS ]

Two weeks. Three sessions. One honest document.

WEEK ONE
Session 01
Discovery

A working session on your business, your numbers and where you want it to go.

WEEKS ONE TO TWO
The field
review

We study you in silence: search, profiles, prices, content, reviews and the mystery enquiry.

WEEK TWO
Session 02
Findings

What we found, said plainly, with the numbers behind every point.

END OF WEEK TWO
Session 03
The plan

What to fix first, in order, and what The Shape and The Run would look like if we continue.

[ WHAT YOU KEEP ]

The Read, in writing.

Every finding, every number and the priority list, delivered as a document that is yours to keep, whether or not we work together after.

[ INVESTMENT ]
Annual revenue under €250k€1,200
€250k to €1M€1,800
Above €1M€2,500

VAT included. Paid in full before the first session.

[ THE ONLY WAY IN ]

Every engagement begins here.

We take two new clients a month. Tell us about your business. If The Read is right for you, we will say so, and if it is not, we will say that too.

REQUEST THE READ studio@senseilondon.com